Alternative Press offers a 30 day, refund on all purchases with damaged items. Refunds and exchanges are not accepted for items that are custom, limited edition, clearance and "On Demand" items.
Once an order has been dispatched to the shipping service you may not return or refund for the item.
Shipping refunds are only issued for orders lost in the mail.
If for any reason you are unsatisfied with your order please contact us immediately and we will gladly replace, exchange or refund your order less shipping if it meets the criteria. We do not offer refunds for custom, limited edition, clearance and "On Demand" items due to their limited nature, however we will gladly replace any product for manufacturing defects.